Refund policy

We have a 14-day replacement policy, which means you have 14 days after receiving your item to request a replacement.

To be eligible for a replacement, your item must have been damaged while shipped to you

To start a replacement, you can contact us at mark@succular.nz. 

You can always contact us for any return question at mark@succular.nz.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.